It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

See description of QEEQ, as both as bad as each other.

Very slow due to inadequate number of staff and difficult customer ahead of me

Never again, this is the worst rental car experience ever, I suggest removing them from your platform as I thought you were the same company. Shocking service, all the scam extras they charge, the delays in pick up, told I had to bring it back full of fuel when it only had a quarter tank when I collected. Rude staff who didn't care.

The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...