SCAM!!!! That's all I can say. After arriving to pick up my car the staff decided I'm a resident and demanded some insane documents to rent a car. "Well, sir if you read the fine print..." I DIDN'T GET IT IN THE END!!! Had to pay walk-in prices at a proper place, or lose all the money invested in the trip. Fine, keep the money, hope karma gets you!!

The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.

It took 90 mins from calling office for pick up to arriving at office for car .. then they didnt have correct vehicle , they tried to palm me off with little Peugeot, I'm 6ft 3 ! so then they offered another car , it was scratched and dented all around , front bumper was unsecure as it had a bump previously, I opened the car up and it was filthy , hadn't been cleaned, previous hirer documents , empty coffee cups , sweet wrappers , smelling of cigarettes.. anyway I had to take it as i was late for my meeting at this stage .. I drove a few miles down the road and realised there were 2 yellow warning lights on , and I couldn't check what they were for as there was no vehicle user manual and to top it off the whole media system was in spanish .. also there was insufficient fuel in vehicles..you couldn't make it up .. I sometimes get Hertz and I always get a new or new ish vehicle sparkling clean and fresh .. I have pics to back up all the above ..

Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

CAR IS DAMAGED AND BAD , STAFF ANREWES WAS SO RUDE , WATING 46 MINUTES TO BE PICKED UP