The process was quick, and they provided the reserved car, which turned out to be diesel-powered. The engine was very strong, easily handling mountain roads and highways. Be sure to have certified official documents ready, as both the car rental company and the police will only recognize these.

The deposit refund was very fast

This is one of the bigger companies around, the pickup and drop-off were quite fast. They charged a 650-euro pre-authorization, which I think hasn't been released yet. Overall, a good experience. Italy is very suitable for self-driving, except for the high parking costs. For experienced drivers, the basic insurance is usually enough, no need for full coverage, as locals drive and park very orderly. A word of caution, this parking lot can be tricky. After picking up the car, the rental company's parking area will issue a parking card. When you leave the parking building, you should insert the card into the machine for automatic gate open. However, it didn't work for me, so I had to call for manual assistance to open the gate. As a result, it continued to count as if the car was still inside, and I only noticed in the evening in Naples, ending up paying a 33-euro parking fee. In such cases, after exiting, immediately park on the side and use the 'easy parking' app provided on the receipt to scan and pay quickly.

I was given an upgrade as I had so much luggage

Easy to use. Thanks