ROME FIUMICINO AIRPORT CAR RENTAL REVIEWS

The service was excellent, and both picking up and returning the car were very quick.

This is my second time renting a car from your company, and the experience was excellent!

Good value for money.

First time renting from them. Very impressed.

Once again very excellent rental.

Overall, pretty good.

The rental company is large and easy to find near the airport. Both pickup and drop-off are quick, and payment with a regular Visa card works smoothly.

The pickup and drop-off process was very smooth.

Many car rental companies are located together. First, you need to get a ticket number and wait for a few turns, which took about ten minutes. Pretty quick. The staff on site were very friendly and didn't aggressively push insurance; they simply asked whether I had insurance, as driving on narrow mountain roads like those in Amalfi or Sicily might make it necessary. This time, they emphasized the need for an international driving license and mentioned that it could result in a fine if the police checked and you didn't have one, so it's important to take note for next time. After signing the waiver and acknowledgment form, the process went smoothly. Since I had reserved a Q5, a luxury car, they kindly asked to register my return flight details as well. It seems this requirement for an international driving license and return flight information is related to renting luxury cars; I didn't encounter this in other countries before. Just sharing this as a friendly reminder to others.

The service was excellent. Even though I didn't purchase their insurance, they didn't show any dissatisfaction.

Very smooth process. However, the Sicily airport branch of the same company is terrible—forced extra insurance purchase and the vehicle did not match the booked model at all.

This car rental company is my top choice; their customer service is excellent.

The service matches the platform description and has high ratings.

The service matches the platform description and has a high rating.

The location is clear.

Clear signage, and they provided a hybrid car which was more fuel-efficient.

Friendly attitude

Overall very satisfied. I purchased the QEEQ full insurance, and there was no upselling at the rental company; they just handed over the keys for me to pick up the car. The car had some scratches and minor dents, but they did not affect normal driving. These issues were already noted at the counter when picking up the car, and there were no disagreements during the return process. There was only a minor issue: the day after picking up the car, the tire pressure warning light for the left rear tire came on. I contacted QEEQ, and they provided a solution and assisted in communicating with the rental company. Later, I drove to a nearby rental branch, where the staff briefly inspected the car and said it was fine to continue driving. Not wanting to disrupt my trip, I went on my way. However, the same fault warning reappeared. After a few days of driving, worried about a potential blowout due to tire pressure issues, I found a gas station with an air pump. I inspected and adjusted the tire pressure myself, changing it from the irregular values of 4/4/4/2.1 to the standard 2.5/2.5/2.5/2.5. The warning light finally turned off. However, on the day before returning the car, the same tire pressure warning came on again, meaning the left rear tire likely had a minor air leak. This experience pushed me to learn how to handle tire pressure issues myself—so, in a way, it was a small adventure.

This was an excellent car rental experience, completely different from the various negative reviews seen online.

The counter staff were very nice and did not promote any hidden charges.

Highly recommend Sicily by Car rental company for their excellent service and quick vehicle inspection process.