When picking up the car in Orlando, the rental company didn't try to sell us anything. They just asked basic questions, and the whole process took about ten minutes, mostly us asking questions. Returning the car at Miami airport was also easy. We returned it at 2:30 AM, following the instructions, and it was easy to find the location. Someone came out with a flashlight, checked the car, and gave us a receipt showing the return time and full tank. The whole process took just 2 minutes with no conversation. We also self-returned the car once in Orlando, which was very simple—just parked in front of the company and dropped the keys in the mailbox.

Very reliable

The company doesn't have a counter at the airport, which is 10 miles away from the city. How to pick up the car? The company provides a free bus outside the airport, but you have to find it yourself. Good service, quick pick-up and drop-off.

The service was satisfactory, nothing particularly unsatisfactory.

Excellent service at counter and no messing around by staff trying to force extras on me. Staff acted quickly and explained everything I needed to know quickly so I could be on my way fast after a delayed flight. Coice of cars were all excellent and in great condition. We picked the smaller of the ones we could choose from as it would be easier for me to drive and park. Mitsubishi Mirage we picked was in excellent condition and we had no problems with it

Our flight was delayed so I rang Easyrentcars to advise them that we would be almost two hours late collecting our vehicle. the rep on the phone was great and advised me that this would not be a problem and to not worry about it.