The service was excellent; after all, the car rental business relies on tourists.

I picked up the car in downtown Melbourne. The young man kept trying to upsell me to a hybrid Camry for nearly double the price. I told him I already drive a hybrid in my home country and that the Cruze would be fine. Despite that, he insisted on giving me the keys to experience it. Do I really seem that naive? The Cruze's condition was good, everything you need is there, and with just 40,000 km on the odometer, it still felt relatively new.

The rental process was very convenient. Just give them the order, driver's license, and translation, and it's handled quickly. When picking up the car, they directly tell you the location, and you can go there yourself—it's completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.

Free upgrade, early pickup and return were excellent, but it took 5 days for the credit card transaction to be processed after car return.