Phone contact from airport was difficult. Picking up and dropping off van at location was smooth.

Customer service from pick up to drop off was fantastic.

I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.

Easy Rentalcars is very awesome. They help me to contact the issue with supplier with warming and welcome. So luckily, that i rent a car from this company. I’d like to recommend everyone to rent car from EasyRentCars. Service so excellent and awesome

Cars are old they didn’t have my car type so I ended up with an old mini van. Takes about an hour to pick up your car. It’s offsite location

They still have a hold on my card for some reason I’m trying to figure out why that’s my only problem it’s been five days no one’s calling me back

The whole experience was the worst thing ever. The bus in the airport dropped me off at a parking lot then from there I got into a shuttle bus to get to the car rental place. I was then checked in by a rep via an iPad which made me feel uncomfortable. I had to tell him all my info again and show him my credit card. I was told I had to buy additional insurance which added $100 to my total sum. if I had known this before hand I would not have booked. I then was sent to another rep to sign my contract agreement. After that I saw another rep to process my payment, but why did the virtual rep want my credit card info when we initiated and the exp date?! I felt like I was juggled around too much, the whole experience was very impersonal. I felt I did not get the value for my money. I wold never use or recommend this company again. I feel I should get a portion of my money reimbursed.