Saw other customers complaining loudly at the rental company.

An international company with no unnecessary tricks; simply check the required documents and take the car.

1. The rental process is clear and well-organized. The return process is simple and fast. 2. The rental and return locations are very obvious and clear. 3. Deducted one star because the waiting time on the English helpline was long, and the customer service later hung up the phone. (Partly could be our bad phone signal)

There was no one to guide us to the car in Madrid, possibly because we arrived late.