The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.

Very slow due to inadequate number of staff and difficult customer ahead of me

Car was a VW Touran that fit 7 people without luggage. The car had 87,000 kms on it with scratches & multiple dents all over it with a fog light out. It was due for an oil change. The windshield had cracks in it. The pick up experience was awful. We were basically told the online policy to cover the excess damage was worthless. Tyres & glass was not covered, nor was roof damage. They tried to rent us a truck that held 5 with more luggage room. The whole pick up experience was an intimidation & bullying process, which seems to be the norm in Ireland. The same woman who rented the car to us, refused to make eye contact with us upon are return.

Easirent has not yet refunded the deposit of 2100 euros they charged.

Like: Everything. Even my extension was way on the phone
Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!