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Live chat Email us Service Code: 3830966312
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Pleasant first hiring experience

Reviewed: Tue, Jun 19, 2018
About Aucar: 10.0 /10
Like: Shuttle pickup was fast and the staff were friendly.
Dislike: Nothing!
Intermediate SUV | Mitsubishi ASX or similar

Relevant Reviews on Aucar Aucar Mel airport

ugurkatpuza

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Medium SUV | Hyundai ix35 or similar
Reviewed: Wed, Aug 26, 2020
About Aucar: 10.0 /10
They are really helpful.
About QEEQ: 10.0 /10
Car price and customer services are really good.

Irene B.

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Compact | Ford Focus or similar
Reviewed: Fri, Dec 27, 2019
“Not commented”
About Aucar: 5.7 /10
Pick up experiences (unacceptable) - On arrival I made 29 calls before some answer my call. It took me 1 hour to reach Aucar. I used AU phone number to contact Aucar. - Aucar is really bad with managing their time. They knew how many customer they need to pick up but they failed to full fill their duty. They told me 10-15mins waiting times to pick me up from airport but it actually took them 30mins. Moreover, Aucar told me to walk from other end (avis) to their van (enterprise car rental) and told me to wait for next van because this van is full. So I waited 25 minutes for the next pick up. When next van arrived they told me to walk back to Avis end when they supposed to pick me up from enterprise end because they told me to wait there. Overall, their customer service really poor and timing is unacceptable. It took me 2 hours in the total. Note: It was 44degrees really sunny day. Car conditions: - I booked Compact - Ford Focus or similar but I got upgrade to camry. - There are scratches all over the car. - Fuel tank is not fill up. - Car was looking clean but smells like smoke in the car. It’s really bad. Overall, even though, I got up grade but it’s not so important to me because I booked smaller car for a reason, I want to be able to get around in the city easily. The car was running well but smells really bad.
About QEEQ: 8.0 /10
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P.Lucente

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Economy | Toyota Yaris or similar
Reviewed: Wed, Aug 1, 2018
“The service was great, the staff are awesome. Although it is an offsite location, they pick you up f”
About Aucar: 9.8 /10
Like: Great service.
Dislike: None.

V.Soh

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Economy | Suzuki Swift or similar
Reviewed: Mon, Aug 27, 2018
“Damn worth it”
About Aucar: 10.0 /10
Like: Worth it and great exprience
Dislike: none

Brandon

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Mini Van | KIA Carnival or similar
Reviewed: Thu, May 31, 2018
“The condition of the car is great at great price value.”
About Aucar: 8.4 /10
Like: The affordable price of the car is the major factor and the condition of the car is wonderful. The seats were comfortable for long distance traveling and I have no complains. Best car I have hired so far.
Dislike: The attitude of some staff was not friendly, whereas the one that receive the car from us is very nice.

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