Un peu d'attente au guichet, mais compensé par la qualité de la voiture et la compétence des personnels.

IMPECCABLE ! Jamais utilisé de plateformes plus simples et fiables ! Merci QEEQ !

It was really hard to understand the Italians speaking English. When they saw I was Chinese, they took me far to get the car.

The vehicle rented did not match the one ordered on the platform; tried to upsell products; aimed to make customers spend more money.

When I got there to pick up the car, they told me they didn't accept the translated version of the Chinese driver's license. After negotiating for two hours without any results, Zuzuche urgently helped me book another car. I am currently negotiating this issue with Zuzuche after returning home.

They could inform that they keep an extra charge as a security.