After 2 days of hiring car, “change engine oil soon” light started flashing and next day “ change of engine oil required” message started flashing, went to 3 different Avis outlets in Orlando and 1 in Fort Lauderdale, none of them had cars and didn’t helped either, was told to go to airport. Went to FLL, airport and had to change the car with robotic service, no apologies nothing at the counter. Disappointed.

NA

Extremely satisfied

The worst car condition I've encountered from Avis in all these years! I got a Kia K5 with 30,000 miles, which is quite high for a rental car. The space was fine, but the car's condition was terrible. The air conditioning made annoying noises, and the right rear door couldn't be opened from the inside (discovered this after I left, didn't feel like going back to the company). The worst part! The right rear tire had a slow leak, losing 0.2 psi daily. I couldn't find any nails or defects upon close inspection, but the tire treads were almost gone. No idea why Avis didn't check this properly. I had to keep inflating the tire at gas stations for a few days. Finally, driving a Kia feels really bad, although it is fuel-efficient.

Renting through Zuzuche doesn't shield you from the tricks commonly used by American rental companies! We had already stated that we didn't want any insurance when renting the car, and the Avis staff nodded in understanding. Then when it came time to pay, I noticed it was more than what was shown on Zuzuche, and he claimed it was a deposit, saying it would be refunded when we returned the car. He quickly had us sign the English contract without much time to read because the store was about to close. When we returned the car, they still charged us for the forcibly added insurance. Unbelievable. I was speechless because it's partly my fault for not reading the contract thoroughly. But how can anyone finish reading such a lengthy English contract in less than an hour? We've encountered this trick many times and thought Zuzuche would have our back this time. Unfortunately, it was the same old story.

Thought I had hired a compact car, but was given a much larger vehicle at no additional charge.