Very satisfied. Didn't know there was a free shuttle to pick up the car. Reasonable price and good vehicle condition.

There aren't many people, and only one or two employees will serve you. They'll politely suggest you buy full insurance, but if you have any issues, you still have to call different numbers for help. Once you pay, they'll give you a sheet detailing what to call for each situation.

Arrived at the store around noon, but only one staff member was on duty. Waited 40 minutes before being attended to.

The woman at the pick up location wasn’t very nice, not very customer service oriented

Like: Good location.
Dislike: Difficult to add a second driver after rental had started. We would have had to go back to the location to show the licence in person. Would be much easier to send in a photo or scan.