When returning the car near L.A. airport, there was a large outdoor parking lot shared by three rental companies. The staff giving instructions that night was very rushed, asking us to quickly leave the key and go. Later, Hertz charged us an extra day of rental, but luckily we had taken relevant photos, and Zuzuche actively helped me reclaim the rightful amount. However, I am not satisfied with Hertz's entire process. Everyone should be extra cautious about whether there are any extra charges on their credit card during car pickup and drop-off.

Rented the car at the airport, discovered after two hours that the door could still be opened even when locked. Had to return to the airport, wasting four hours in total. Requested Hertz to extend our return time but was refused.

Pretty good, no forced insurance sales

It's very convenient to take the airport rail for 2 stops right after exiting the airport.

I wanted to rent a high-end car like the Chrysler 300C, but I got a Buick LaCrosse instead. That aside, the trunk couldn't be locked, and it could still be opened even when the car was locked, which made me nervous for more than ten days. Another disappointment was that, just like with domestic rental companies, there was no windshield washer fluid! Thankfully, I didn't encounter bad weather; otherwise, I don’t know what I would have done.