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Search for FOX RENT A CAR Car Rentals in Denver

Way too long of a wait

Reviewed: Sat, Jul 13, 2019
About FOX RENT A CAR: 8.0 /10
I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.
About QEEQ: 10.0 /10
Volkswagen Jetta image
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

P.Grange

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Economy | Toyota Yaris 2 Doors or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Fri, Jun 14, 2019
About FOX RENT A CAR: 7.3 /10
I found a car last minute with Fox through Easyrentcars.com that was half the price of the other options. THE GOOD: -Price was right. -Staff were easy to work with and friendly. -They didn't have the car I had reserved, but they gave me an upgrade. THE NOT SO GOOD: -My car smelled strongly of smoke. If I was in a smoking car, I would have liked to have known that before. -The check-in process could have been clearer. I waited 10 min behind people getting cars, before someone announced all I needed was to drop the keys with the front desk. It would be nice to have a car dropoff agent.
About QEEQ: 10.0 /10
Found a last minute rental for half of what any other deal site or rental company offered! Easy booking. I will use again!

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Compact SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Apr 3, 2019
“The agent tried to get me to pay more for a car I didn't need.”
About FOX RENT A CAR: 8.0 /10
The agent tried to get me to pay more for a car I didn't need.
About QEEQ: 10.0 /10

F.Rivas Duarte

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Compact SUV | Jeep Compass or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Mar 20, 2019
“Will never use this rental company again.”
About FOX RENT A CAR: 3.7 /10
Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

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Large SUV | ford Explorer 7 Seats or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Mon, Mar 11, 2019
“Disappointing”
About FOX RENT A CAR: 6.0 /10
The car wasn't cleaned prior to our rental and it was a filth ball. We didn't find out until well on our way to the ski slopes that the rig wasn't 4x4 wheel drive. My bad for not specifying, but who makes a 2-wheel drive full-sized SUV? It defeats the purpose of an SUV. We had to purchase chains for the vehicle to comply with the Colorado Traction Law. Miscellaneous charges of more than $100 showed up on our receipt that were later removed after we called to inquire. The answer was something about computer errors. Highly suspect. Not happy !!
About QEEQ: 7.0 /10

k.pitzele

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Medium SUV | Jeep Grand Cherokee or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Sun, Mar 10, 2019
“I had requested an auto with 4 wheel drive. When I called the day before, no one committed.”
About FOX RENT A CAR: 6.0 /10
First of all, there was not much of a line and there were several people working desks. It took us nearly an hour to get our car. It was the slowest process I have ever experienced to rent a car. Then I had requested a 4 wheel drive or equivalent auto, it was not a 4 wheel or equivalent and we were going into the mountains to Steamboat in a blizzard. What was requested was not fulfilled. I would not rent a car from Fox again.

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