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Search for FOX RENT A CAR Car Rentals in Denver

Way too long of a wait

Reviewed: Sat, Jul 13, 2019
About FOX RENT A CAR: 8.0 /10
I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.
About QEEQ: 10.0 /10
Volkswagen Jetta image
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

J.Kos

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Economy | Toyota Yaris 2 Doors or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Sat, Dec 7, 2019
About FOX RENT A CAR: 7.3 /10
Car had 50 k miles on it....old
About QEEQ: 9.0 /10

Chris

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Compact | Nissan Versa Note 2 Doors or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Fri, Oct 11, 2019
“Average price, average car, terrible return process!”
About FOX RENT A CAR: 5.3 /10
Picking up the car from Fox wasn't hard, there's a shuttle from the airport. Our car had a lot of dings & scratches, but that's not a big deal, it worked just fine. HOWEVER, returning the car was infuriating. They are not located near the other rental car drop-offs, so following signs at the airport for "Rental Car Return" is an exercise in futility (it would have been nice for the staff at Fox to let us know returning the car wasn't sign-posted). We finally found them with out GPS, and while they advertise being open 24 hours, that's only sort of true. We arrived and it took 20 minutes to find a staff person. I finally found someone we could check the car back in with and had to tell other poor customers wandering aimlessly where he was. The car return experience was frustrating.
About QEEQ: 10.0 /10

W.Cunningham

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Standard | Volkswagen Jetta or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Oct 2, 2019
“It was fine just to long of wait”
About FOX RENT A CAR: 10.0 /10
The 2 people at the counter were fine but there were 20 people in line for an hour at “12:30 am “
About QEEQ: 10.0 /10
They were great!!!

Jab9er

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Medium SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Mon, Jul 1, 2019
“It was a fine experience”
About FOX RENT A CAR: 9.0 /10
I was told to fill out the vehicle inspection form myself and hand it in at exit, but there was noone to hand it to. The windshield had a small chip, that i marked on the sheet. While driving the car it turned into a larger crack. I want to make sure i am not charged for this, but haven't heard anything yet.
About QEEQ: 8.0 /10
Finding a car at a good rate was easy. I also needed a child seat which i requested, but it was not tied to my reservation at all.

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Medium SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Apr 3, 2019
“The agent tried to get me to pay more for a car I didn't need.”
About FOX RENT A CAR: 8.0 /10
The agent tried to get me to pay more for a car I didn't need.
About QEEQ: 10.0 /10

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