The store staff recommended an upgrade to a larger car at a discounted price, which I declined. The car was picked up smoothly and was in good condition. However, I received a €40 fine upon returning from the trip, which was listed as an 'information transfer fee'. This fine was unclear, and I still don't know what the violation was.

Simple rental procedures, friendly and attentive front desk service, easy and convenient car return.

The car had 24 pieces of damage. The car was not available on pick up. The car when arrived was difficult to find. The staff were not helpful

The guy on our return was quite rude. The way he drove the rental car, the way he accused us of damaging the car. The Canadian guy when we arrived couldn't have been more friendly and helpful.

No

The staff at 1.00 am need to polite when the travel from another country is made by the customer. Sadly they try to cheat regarding insurance at the counter and also rudely tell us that I should not ask questions at the counter