Perfect score.

The car I rented had some issues with Apple CarPlay not working properly at times, but everything else was great.

Had to wait in line for at least half an hour, the service was slow. They showed a QR code claiming filling out the information could skip the queue, but it was useless and you still had to go to the counter. Even if you purchased all the insurance, the rental company would still charge you random fees, requiring discussions afterward. It was a complete disaster.

They overcharge. I want to file a complaint. I initially booked a smaller car, upgraded to a larger one for 10 days, but was charged 13 days of upgrade fees. Also, I forgot to refuel when returning the car and was charged for two full tanks of gas.

the counter is not really helpful and no ida why we need to pay and buy more stuff than wwbsite