Beware of up selling at Fox Rental Car in Tampa

It took almost an hour once we arrived at the airport to pick up the car. There were initially only two people working and a line out the door. I was offered a million different things I had already declined online when I booked all costing more. Even a discount on tolls which there were none of. I knew that since I had already been to the same area before but the agent didn’t tell me that. Anything for more money. However the vehicle was great as well as the return process.

Like I said the service was TERRIBLE we waited in line for over 2 hours and the employee we had was nasty

We waited in line over an hour but we got a great Jeep for the money. I’m glad we bought unlimited tolls in Florida. It saved us time and probably a lot of money too.

Easy to book. I like the compare tool.

Fox Rent A Car is probably the worst company i have ever rented a car from. How do you justify having only two people working your counter on a Saturday morning. You are well aware of the amount of reservations you have on any given day. Staff accordingly. Take care of your vehicles. I wound up in a Toyota Sienna that at highway speeds shook nonstop as if the wheels were going to come off. The plastic moldings inside the car are broken and will not sit in place. The carpeting in the trunk is almost nonexistent

More staffing. They try to upsell everything. I know it’s their job but when it’s moving slow and the line is out the door......omg!