The pick up process is very poor and time consuming

Ireland

Reviewed: Mon, Jul 15, 2019

About Easirent: 5.3 /10

The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

Intermediate | Kia Optima or similar

2-day rental

Relevant Reviews on Easirent Dublin Airport

Pearl Sailsbury

Ireland

9-day rental

Reviewed: Tue, Sep 24, 2024

About Easirent: 6.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Wed, Mar 20, 2024

“Shitty shitty bang bang”

About Easirent: 3.0 /10

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

P.Montesano

Ireland

8-day rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Thu, Oct 3, 2019

“Cost was exceedingly higher than anticipated.”

About Easirent: 9.0 /10

The experience with Easirent was fantastic from a service standpoint. The pricing for 8 days of use for the vehicle seemed significantly more expensive than was anticipated. During booking, the charges were approximately $515 which is higher than expected but accepted under the impression that would be the total amount of cost. When picking up the vehicle day of, there were additional costs of $495 approximately which is almost a 100% increase from the original booking and a total surprise. This was very upsetting but we had no choice at the time to another direction for booking at that moment and felt lied to/tricked.

About QEEQ: 9.0 /10

M.Alawy

Ireland

3-day rental

Compact | Ford Focus or similar

Reviewed: Tue, Aug 27, 2019

“They don’t have a shuttle bus so they use another hotel bus which take time to drop customers”

About Easirent: 4.3 /10

I don’t think you should deal with this company My last booking with easirent was amazing

About QEEQ: 8.0 /10

J.Osipenko

Ireland

10-day rental

Full Size Van | Ford Galaxy 7 Seats or similar

Reviewed: Sun, Jun 30, 2019

“Scam Artists”

About Easirent: 2.0 /10

Car was a VW Touran that fit 7 people without luggage. The car had 87,000 kms on it with scratches & multiple dents all over it with a fog light out. It was due for an oil change. The windshield had cracks in it. The pick up experience was awful. We were basically told the online policy to cover the excess damage was worthless. Tyres & glass was not covered, nor was roof damage. They tried to rent us a truck that held 5 with more luggage room. The whole pick up experience was an intimidation & bullying process, which seems to be the norm in Ireland. The same woman who rented the car to us, refused to make eye contact with us upon are return.

The pick up process is very poor and time consuming

Relevant Reviews on Easirent Dublin Airport

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