There were many people waiting in line and many staff attending to them. The elderly lady who assisted me was patient with my stuttering English.

Very satisfied.

Rented cars three times, and Hertz was the best among the three companies!

They gave us an Infiniti Q80, saying it was the same price, but we found that the hotel parking lot had height restrictions that posed a collision risk. We had to return to the store the next day to exchange the car, and they finally gave us a Ford Kuga (overseas version).

They kept recommending different car models