Excellent and Professional in all ways of business.

Really great rental experience this time. I landed in Tucson pretty late, but thanks to the clear instructions on my booking it was super easy to find the rental location. The staff were very friendly and professional, didn’t try to upsell me anything, and processed everything quickly. Picking up the car was smooth and straightforward. Returning the car was just as easy: even though there were several cars ahead of me, the staff checked mine very quickly. The whole return process took less than 10 minutes—they just walked around the car once and that was it, no delays at all. Overall, incredibly convenient.

Not bad.

Very satisfied.

The service attitude is quite good.

My reservation was hiring a convertible car. When I was picking up my car at the rental office, the Hertz staff told me none of convertible cars was available. I was suggested either to wait 20 minutes (actually it took me 1 hour to pick up the car) to pick up a convertible car or accept to pick up a Jeep Wrangler instead. It was totally a terrible experience to rent a car from Hertz.