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Reviewed: Thu, Feb 20, 2025
About Hertz: 10.0 /10
Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Orville Trevelyan

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Reviewed: Mon, Sep 30, 2019
About Hertz: 10.0 /10
Originally booked a Chevrolet convertible but got an upgrade to a better Mustang. The car was new with powerful performance and a loud roaring engine. Very impressive!
About QEEQ: 10.0 /10

Antonio Lancelot

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Reviewed: Tue, May 30, 2023
About Hertz: 2.0 /10
The booking page indicated free cancellation, but when plans changed and I needed to cancel, I was informed there were conditions. Why not clearly state the cancellation policy when booking?

Sam Dewar

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Reviewed: Sat, Sep 8, 2018
About Hertz: 2.0 /10
Queued for an hour and a half, took another hour to get the car. It's hard to believe that such a big company has only three people handling business.

Oswald Norris

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Reviewed: Tue, Mar 21, 2017
About Hertz: 10.0 /10
The airport shuttle goes directly to the rental office. Just need a credit card, reservation, and passport to rent a car. Very convenient!
About QEEQ: 10.0 /10

Beatrice Daisy

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Reviewed: Fri, Aug 19, 2016
About Hertz: 8.0 /10
Big companies are generally reliable. However, they often cannot provide the specific reserved model, which is not good.

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