Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.

The process is simple and picking up the car is easy.

Great condition, new car, very clean.

Satisfied with the rental, although it wasn't the Mustang convertible I requested. Not happy with the return process, as they wouldn't wait for even 5 minutes.

Overall, it was pretty good, but they did push some upgrades like car model upgrades.