I originally booked the car for 10 days, but returned it 4-5 days early, and they didn’t refund me anything.

This was a fantastic experience, and I gained some valuable experience myself. As someone who isn't fluent in English, it was easy to find the rental car location at the airport by simply looking for the icon of 'a car with a key on top.' Credit cards with the UnionPay logo were also accepted (I noticed on this trip that UnionPay cards are no longer widely accepted in many places in the U.S., so I recommend switching to a chip-enabled foreign currency card before your trip). The counter staff asked if I wanted insurance. I had already purchased full coverage on the app, but for convenience, I added toll fee waivers and the option to return the car without a full tank. Including the $200 deposit, the final bill came to over $1,270 (the app indicated it would be $860 paid at the counter). Looking back, if you do thorough travel research, there's no need to spend extra money on these options. Picking up the car was very straightforward—just find the parking spot with the rental company logo, and you can drive off. A minor hiccup occurred when there was no car at the designated spot initially, but the parking lot staff were excellent. They quickly arranged another vehicle of the same category. The car was brand new, though there was a small scratch on the rear bumper. They assured me it was already marked. And with that, my vacation began smoothly.

Very satisfied

Like: We booked three 'Mustang or similar' and 'Chevrolet Tahoe or similar' so they gave us a Mustangs and Tahoe. That`s was exactly what we looking for.
Dislike: 1. The car has 40-50% of gas in tank. 2. The employee tried hard to sell additional insurance. It's annoying. 3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.