Excellent

Car exceeded its expectations as we weee given a larger vehicle.

Price was what attracted us and booking process was easy.

I had to wait TWO HOURS to get my car. This has never happened to me before. There was a long line and not enough counter staff--between 1 and (rarely) 3 the whole time I was waiting. They were slow and not entirely competent, and their systems were not working well. I will not rent from Budget again!

The car was perfect, I thought it was a 5 seater and it ended up being a 7 seater. Well needed space for my family road trip.

The easyrentcars app was a breeze to use. I was even able to check on the rates at a later date and found a lower price. In addition the price drop feature actually rebooked my hire for a lower price when it became available.