Overall pretty good! Perhaps because I arrived at night, the staff on duty were older, making communication a bit difficult. The vehicle performed well, was fuel-efficient, and had excellent cargo capacity. It carried one 30-inch, one 28-inch, two 26-inch, three 24-inch, and one 20-inch suitcase, along with five backpacks.

They tried to sell extra insurance at pickup. Make sure to carefully check for any additional charges before signing. Just insist you don't need it, and it will be fine. The car's condition was good, it was a fuel-efficient, lightweight Japanese car, and the speed was decent. Returning the car took only a minute.

The wait time in line was too long.

Not bad. We arrived at San Francisco airport in the morning, not many people, waited about 7-8 minutes.

Thrifty and Dollar are now the same company so you have to wait double the length of time. They didnt have a mustang as requested so had to then come back to collect this another day.

Great service