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Live chat Email us Service Code: 1010821171
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Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’

Reviewed: Thu, Jul 18, 2019
About EPTA: 5.3 /10
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
Mini Van | Toyota Innova or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Evan Morley

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Reviewed: Wed, Aug 8, 2018
About EPTA: 2.0 /10
Informed them in advance that I would be half an hour late for the return (because the pick-up itself was delayed by half an hour). At return, they pretended not to know and charged an overtime fee.

G.Chang

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Economy | Perodua Axia or similar
Reviewed: Sun, Sep 4, 2022
“Pretty OK with my economy car”
About EPTA: 7.0 /10
I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget
About QEEQ: 8.0 /10
booking and purchasing of insurance is very smooth

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Economy | Perodua Axia or similar
Reviewed: Mon, Jan 6, 2020
“Langkawi rent a car”
About EPTA: 10.0 /10
Great supportive stuff
About QEEQ: 8.0 /10
Quick reply, I had a trouble with the payment when I have revised my booking, but quick action taken by EasyRentCars. Thanks

M.Jamil

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Compact | Toyota Vios or similar
Reviewed: Wed, Dec 25, 2019
“5 star”
About EPTA: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

Y.Heah

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Mini Van | Perodua Alza 7 Seats or similar
Reviewed: Sat, Jun 16, 2018
“Good service”
About EPTA: 9.6 /10
Like: Promised as in receipt,provided better car choice yet same price.valuable!
Dislike: Car still got some unwanted stuffs from previous customers or own.

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