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Search for EPTA Car Rentals in Langkawi

Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’

Reviewed: Thu, Jul 18, 2019
About EPTA: 5.3 /10
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
Toyota Innova image
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Mini Van | Toyota Innova or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Louise Rosalind

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EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Mon, Feb 25, 2019
About EPTA: 2.0 /10
The so-called sign for airport pickup must be a dream. They charged me over 100 RMB for using one extra bar of fuel. It's a scam targeting those who didn't read the rental agreement properly.

Nora Violet

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EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Sat, Oct 7, 2017
About EPTA: 2.0 /10
There was no airport pick-up sign as promised, and we ended up waiting for over half an hour. The car was in terrible condition. Extremely disappointed!

Mr. Bala

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Mini Van | Toyota Innova 2011-2014 or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Tue, Apr 30, 2019
“Excellent Service - both EPTA and Easyrentcars.com”
About EPTA: 10.0 /10
Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
About QEEQ: 9.0 /10
Simple and easy

Jamal Hj Anuar

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Compact | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Thu, Jun 21, 2018
“I am very satisfied & happy with the services rendered. We were well taken care of and guided throug”
About EPTA: 10.0 /10
Like: The staff handling the booking right from the start till the end was excellent!
Dislike: None!

P.robinson

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Compact | Nissan Almera or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Wed, May 23, 2018
“Good value car hire”
About EPTA: 9.4 /10
Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing

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