EPTA, Car Rental & Tours Sdn. Bhd. (lgk) Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

EPTA - Car Rental & Tours Sdn. Bhd. (lgk) Information, Car Rental Instructions & Policies

Address

Langkawi International Airport (LGK),Lot No. CTR08, Arrival Hall, Public Concourse, Langkawi International Airport, Padang Matsirat, 07100 Langkawi, Kedah

Telephone

+60128718377 / +60138683777

Pick-up Instructions

The EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental location is in terminal

You can walk to the counter of EPTA - Car Rental & Tours Sdn. Bhd. (lgk) car rental.

Upon arrival, please proceed to the Arrival Hall after collecting your luggage. On your left-hand side, you will find the EPTA Car Rental counter. Please present your order number, valid driver's license, and ID/passport for verification, and we will conduct a quick vehicle inspection with you.

Drop-off Instructions

1. Please return the vehicle to Gate 2 of Langkawi Airport (LGK), the same location where you picked up your vehicle. You can contact our staff in advance via WhatsApp or phone: +60128718377 / +60138683777. 2. Our staff will meet you at the roadside to perform a vehicle inspection. Please ensure that the fuel level matches the inspection form and that all personal belongings are removed from the vehicle before handing it over.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:01 -07:59 08:01 -23:59	00:01 -07:59 08:01 -23:59	00:01 -07:59 08:01 -23:59	00:01 -07:59 08:01 -23:59	00:01 -07:59 08:01 -23:59	00:01 -07:59 08:01 -23:59	00:01 -07:59 08:01 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

MYR 250/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

MYR 30/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

MYR 30/day

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Langkawi International Airport

Hotels

0.5 mi from ZEN Rooms Basic Senyum Inn Langkawi

0.6 mi from Bella Vista Express Hotel Langkawi

0.6 mi from The Smith House

Other Landmarks

8.6 mi from Malaysia Book Village

FIND ME A CHEAP RENTAL

Map view of EPTA Store Location

coordinates: 6.34206 99.731519

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 4.6
Vehicle cleanliness: 4.8
Spaciousness: 4.9
Counter staff: 4.8
Pick-up location: 5.0
Drop-off location: 5.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

N.NAZIR
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Everything was good.
Read More >
L.Ee Hahn
Langkawi
8.2 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
Read More >
M.Shahzad
Langkawi
9.8 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Efficient & friendly staff. Car very new.
Dislike: Nothing
Read More >
A.Mustafa
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: It was fast, hassle free, value for money.
Read More >
Chan
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.
Read More >
T.Tan
Langkawi
8.6 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: Petrol efficient and comfortable driving
Dislike: There are some faults with the car but the staff already informed beforehand professionally
Read More >
P.Yeoh
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Good Services and car condition is good
Read More >
R.Smith
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Courteous and accommodating staff. No castles and I would recommend to anyone.speci thx to Madeline.
Read More >
V.Vernik
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Easy to book, get exactly what you hired and even had people meet me at the airport. So easy and efficient, will use again and again.
Dislike: Nothing!
Read More >
P.robinson
Langkawi
9.4 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing
Read More >
Y.Heah
Langkawi
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Promised as in receipt,provided better car choice yet same price.valuable!
Dislike: Car still got some unwanted stuffs from previous customers or own.
Read More >
J.Zainal Abidin
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: Prompt and efficient.
Read More >
Y.KOW
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.
Read More >
C.Ng
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: Cars came as they were expected to.
Dislike: The Toyota Vios we rented could have been a little cleaner. Especially the passenger seats at the back.
Read More >
Jamal Hj Anuar
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: The staff handling the booking right from the start till the end was excellent!
Dislike: None!
Read More >
K.Chun Yii
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Very easy to deal with! Efficient worker
Read More >
L.Chong
Langkawi
9.4 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Efficient & On time !
Dislike: nothing
Read More >
R.Shah
Langkawi
5.7 /10 Average
Reviewed: Sunday, November 9, 2025
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
Read More >
Mr. Bala
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
Read More >
Dawei007
Langkawi
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
I had a small bump I thought for the size of damage it created a lot of hassle! £30 charged which was reasonable .
Read More >
Khan
Langkawi
5.3 /10 Average
Reviewed: Sunday, November 9, 2025
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
Read More >
B.Koh
Langkawi
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Got an upgrade to a better car.
Read More >
Salim
Langkawi
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
Excellent service by Arrief. Honest and efficient.
Read More >
Eamonn McKernan
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.
Read More >
Chris
Langkawi
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.
Read More >
N.Abdullah
Langkawi
5.7 /10 Average
Reviewed: Sunday, November 9, 2025
In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.
Read More >
ahmadibrahimrizal
Langkawi
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car is heavy, (long time to pick up) .
Read More >
C.BIN CHE ISMAIL
Langkawi
3.7 /10 Poor
Reviewed: Sunday, November 9, 2025
Car rent condition very bad for car. Brake almost finished and didn't services at all. Very dangerous when driving due brake problems. When pick up we ask for changes then not other car xan choose. Terribly
Read More >
R.ABU
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.
Read More >
H.Zeitoun
Langkawi
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good car supplier , reliable and friendly
Read More >
H.Zeitoun
Langkawi
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Reliable company
Read More >
M.Jamil
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
Read More >
K.TAN
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Would have been good if they had given us upfront notice on the pick up location. We spent some time asking around before we found the location.
Read More >
T.Mzondiwa
Langkawi
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
vehicle had no fuel on pick up.a bit inconvenient.
Read More >
K.Sokiman
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Excellent
Read More >
Sritharan.V.
Langkawi
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
Overall very good experience.
Read More >
L.Wai Cheong
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good Service , easy to contact
Read More >
Anonymous
Langkawi
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.
Read More >
Anonymous
Langkawi
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.
Read More >
G.Chang
Langkawi
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget
Read More >
Daphne Lattimore
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
After calling, the staff quickly found you at the airport; the office is nearby.
Read More >
Jennifer Wood
Langkawi
4 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Willie Emmie
Langkawi
4 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Saxon Dulles
Langkawi
4 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Wayne Franklin
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental company was fine. Although the staff member spoke English, picking up and returning the car was still quick.
Read More >
Charles Philemon
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient, picking up and returning the car is right at the terminal entrance. The car model is great. I participated in the Ironman competition, and my bicycle could be easily placed in the trunk while my family could sit comfortably in the back. When picking up the car, I found a nail in the front tire. The staff responsibly took it to get the tire fixed before handing it over.
Read More >
Coral Edward
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service attitude, prompt service, and friendly local staff in Malaysia.
Read More >
Isidore Augustine
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Staff responds promptly
Read More >
Irma Houston
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, and the guy who handled the rental was really nice.
Read More >
Marguerite Robin
Langkawi
6 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Owen Thorndike
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was provided at the airport as scheduled!
Read More >
Setlla Wilcox
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service. Pick up and drop off at the airport.
Read More >
Charles Philemon
Langkawi
6 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Rodney Raman
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Waited at the airport arrival hall, got the car quickly.
Read More >
Nora Violet
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Alvis Abe
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Evan Morley
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Rita Galsworthy
Langkawi
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Did not wait at the airport in advance.
Read More >
Theobald Swinburne
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Keith Wyld(e)
Langkawi
4 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Annabelle Robeson
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Louise Rosalind
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Florence Bronte
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
As soon as we came out, we saw the staff holding a sign waiting for us. Very good service.
Read More >
Elvira Kitto
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pickup was quick, the service attitude was great, and the explanations were detailed. Despite a two-hour delay due to a heavy storm at the airport, communication was pleasant.
Read More >
Elliot Strachey
Langkawi
4 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Myra Lawrence
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pickup and return were convenient.
Read More >
Virgil Ted
Langkawi
6 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Carr Marshall
Langkawi
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
Read More >
Penny DuBois
Langkawi
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >