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booked Ram truck but not available at the time of pickup got disappointed. Rented another vehicle.

Reviewed: Thu, Jul 18, 2019
About Hertz: 8.7 /10
Counter staff is very courteous. I forgot my headphone case in the vehicle, called Hertz local Rep and he was polite and asked me to come and get it. Got my case back the next day. Thanks.
About QEEQ: 8.0 /10
Pickup Truck | Dodge Ram 1500 or similar

Relevant Reviews on Hertz in United States

Kirk North

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Reviewed: Sat, Dec 7, 2024
About Hertz: 10.0 /10
The whole process was very smooth.
About QEEQ: 10.0 /10

NSAYED

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Standard Crossover | Infiniti QX60 or similar
Reviewed: Fri, Sep 6, 2024
“Vehicle dashboards/screens are critical when going for long trips, had to learn it the hard way!!”
About Hertz: 7.0 /10
I have returned the car reporting my concerns. I look forward for the right resolution knowing the fact that I am loyal gold Hertz member.
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Wayne Franklin

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Reviewed: Sat, Aug 10, 2019
About Hertz: 8.0 /10
Booked online, presented the order, credit card, passport, driver's license, and a translator device at the airport store. Very convenient. However, there was a small trick; they asked us to prepay for a tank of fuel for the return, claiming it would save time since gas stations are hard to find. Later we found out that gas stations in US cities are as common as pharmacies in China, so there's no need to worry about finding a place to refuel.
About QEEQ: 10.0 /10

Afra Nichol(s)

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Reviewed: Mon, Apr 8, 2019
About Hertz: 10.0 /10
As a global chain company, their vehicle inspection is very professional. Any issues found during the inspection are photographed on the spot and uploaded to the app. If the customer needs, an electronic report can be sent to a designated email.
About QEEQ: 10.0 /10

Boyce Sharp

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Reviewed: Sat, Sep 5, 2015
About Hertz: 8.0 /10
The branch was quite busy, with about a 40-minute wait in line. However, self-service pickup is available. Since it was my first rental, I chose to wait for counter service. The staff were very polite and recommended insurance for $18 per day, which I accepted. Overall, it was a good experience!
About QEEQ: 10.0 /10

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