Overall good experience, very convenient, the car was relatively new, and it had CarPlay.

The car was not handed over with a full tank of fuel. They said it was fine as long as it looked similar. When returning, they claimed one bar was missing and charged a high fee for refueling. It would have been better to follow a full-to-full policy, as it's hard for customers to estimate. This leads to a poor review for the rental company.

Very convenient.

The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.

Pretty good.