ZAGREB AIRPORT CAR RENTAL REVIEWS

The deposit refund was exceptionally fast.

Overall service was very satisfactory.

Fast and convenient

Satisfied

The flat tire occurred on a weekend night, with the damage on the side of the tire, making it irreparable. Customer service told me to handle it myself, but I couldn't stay where I was, as it would delay others' accommodations and ticket bookings the next day. In the end, I had to call roadside assistance to replace the tire. The following day, I arrived in Zagreb and replaced a pair of tires as required by the rental company. One flat tire ended up costing me three tires.

They were very detailed with the car damages, which were many. Customers are expected to check the car in details and take photos and videos, otherwise it is very likely you will be charged with those damages when returning the car. They are very detailed and thorough with checking!

Extremely satisfied, they provided a brand new car with only 800 kilometers on it, very lucky. Both pickup and drop-off were very smooth and convenient.

It's recommended to purchase domestic insurance. The insurance bought at the rental company this time was nearly twice as expensive as the platform's.

Very satisfied.

Good service and overall high quality. Booked a Peugeot 2008 but received a Jeep Avenger.

The staff was very professional and attentive.

When picking up the car at Zagreb Airport, we had to wait for over an hour as the previous car hadn't been returned yet. The process was fairly smooth overall. Since we didn’t buy insurance directly from the rental company, the deposit was relatively high at €3,000. The car was in decent condition, and the space was suitable for the four of us. Finally, we successfully returned the car in Belgrade.

Excellent.

Very satisfied

Excellent experience.