Enterprise Pick-up Experience was Dysfunctional

Spain

Reviewed: Fri, Jul 19, 2019

About Enterprise: 7.3 /10

Picking up this car was a bad experience. Waited close to an hour for their shuttle from the airport, then another hour at the counter. Their staff and system were totally overwhelmed, unprepared and dysfunctional. One of the worst car rental experiences I've had in years of renting vehicles all over the world.

About QEEQ: 8.0 /10

Opel Astra image

Malaga Airport(AGP)

Compact | Opel Astra or similar

3-day rental

x2

Relevant Reviews on Enterprise in Spain

Dave Will

Spain

1 days rental

Malaga Airport(AGP)

Reviewed: Wed, Dec 18, 2024

About Enterprise: 2.0 /10

Ives Cooper

Spain

2-day rental

Reviewed: Wed, Sep 4, 2024

About Enterprise: 10.0 /10

The staff speaks English and is very patient.

About QEEQ: 10.0 /10

Giles Geoffrey

Spain

4-day rental

Reviewed: Tue, Nov 13, 2018

About Enterprise: 2.0 /10

Kristin Paul

Spain

10-day rental

Reviewed: Mon, Jan 7, 2019

About Enterprise: 2.0 /10

Regan Child

Spain

7-day rental

Reviewed: Thu, Mar 23, 2017

About Enterprise: 8.0 /10

The staff were very friendly and the rental process was quick.

About QEEQ: 10.0 /10

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