Loved the lady who handled my paperwork! She was incredibly funny and gave me a brand new car!

It's okay, there were three people handling the process which sped things up.

We had to pay an additional $13 fee per day for the privilege of allowing the spouse to drive the car. This is unacceptable and we will not rent a car from Thrifty anymore.

Like: The price
Dislike: None

Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle.
Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.