Was easy no problems

Very convenient and fast.

Overall, it was a very satisfying experience, but I hope the drop-off process can be better arranged!

The whole process went quite smoothly. Maybe because we arrived at night, there was no queue for picking up the car.

Very clear explanations on the contract. No up sell for insurance. Car waiting for us.

We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.