Overall very satisfied, but ran into difficulties when trying to return the car early—couldn't get in touch with the store at Paris airport. QEEQ's customer service also failed to establish contact. Eventually, I reached the manager via email (though it was one day later), and the manager was very friendly, refunding the cost for the last day.

The overall service was good, very professional and convenient. Everything was great except the contract not being available in English and the rather high risk-driving fee.

We were very pleased with the service attitude of Europcar staff, who patiently resolved any issues we had. The vehicle they provided was exceptionally important for our trip.

Totally good and satisfied

The Peugeot 308 we were given had been damaged quite badly on the front drivers side above the wheel arch. Ordinarily I would have expected a cosmetically excellent condition vehicle inside and out but the car drove fine so no real issue for us.

All good here - quick and efficient