Renting a car was very convenient.

The car was in good condition, clean with no odor. The service was very good, with no additional fees, and the return process was convenient.

It was very unclear what was required to waive their expensive insurance. I had a letter from my bank, but apparently it needed to list an insurer that was on a specific list with Europcar. That list isn't clear on their website and we were forced to pay more than twice what we signed up for in order to rent the vehicle.

Car was mechanically sound, but body was a little beat up!

Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.