The car provided was from Hertz.

Overall very satisfied.

Pretty satisfied overall. There were quite a few people, so I had to wait in line. Although it's not a Mazda 3, the car was easy to drive and had plenty of space.

The employees at the rental company always push services. They strongly recommend the toll road fee card service, which costs $14 per day. It's crazy. The Mazda 3 I got had a tire pressure issue and was leaking air within 24 hours. I had no choice but to accept it, contact a repair shop, and pay out of pocket for a tire repair, wasting most of my day. It is highly likely the car already had tire issues when picked up.

Thrifty's human-computer interaction machines are very user-friendly. If you have already booked a car, you can have a video call with the company representative directly on the machine. It’s as good as talking to a real person, and everything can be done in a few minutes without having to queue at the counter. It’s surprisingly advanced and convenient.