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Live chat Email us Service Code: 9403179265
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Reviewed: Tue, Sep 23, 2025
About MODE: 8.0 /10
The car was relatively new and the staff were decent, so overall I was satisfied. However, the return time was originally booked for 8 PM, and there was a 50 yuan charge for returning the car outside of working hours. Due to schedule changes, I returned it before 5 PM. QEEQ had previously stated that early returns would not result in refunds, which I hadn't noticed. But the store clerk wrote 5:05 on the final invoice (when I returned the car, handed over the keys, and was told it was fine since it was close to their closing time; they then sent us to the airport via shuttle bus). Later, I received the invoice via email and saw the recorded time as 5:05. The agreement terms were followed, and I have no objection to sticking to the contract even if the money isn't refunded. However, the way they documented it still feels slightly uncomfortable to me.
About QEEQ: 8.0 /10

Relevant Reviews on MODE Mode Rentals Christchurch Airport

Tony Barrett

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Reviewed: Wed, Aug 13, 2025
About MODE: 10.0 /10
Great service, warm and attentive, the staff was very efficient.
About QEEQ: 10.0 /10

Benedict Buck

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Reviewed: Thu, Feb 6, 2025
About MODE: 10.0 /10
Mode company provides good overall service quality. The staff at the pickup and drop-off locations are friendly, and the process is quick and convenient without any hidden sales tactics.
About QEEQ: 8.0 /10

Jared Swift

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Reviewed: Wed, Feb 12, 2025
About MODE: 6.0 /10
About QEEQ: 8.0 /10

ModeNZuser

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Small SUV | Toyota RAV4 Guaranteed model
Reviewed: Sun, Dec 8, 2024
“Good car hire from Mode Rentals”
About MODE: 9.0 /10
Good value. Helpful staff.
About QEEQ: 10.0 /10

R.Arora

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Full Size Van | Toyota Hiace or similar
Reviewed: Tue, Jan 2, 2024
“Good car, excellent service”
About MODE: 10.0 /10
Car was received in excellent condition , it was neat and tidy, smooth pick up experience as well. Special mention for Ryan in Christchurch who was fantastic, very responsive and resolved queries related to Auckland in addition to the ones in Christchurch . Absolutely wonderful person to deal with. He waited patiently at airport as well as it took us a little longer than anticipated with the family to reach the shuttle pick up point . 5 star service.
About QEEQ: 10.0 /10

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