ACE Rental Cars Melbourne Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Zachary Congreve

Australia

Reviewed: Sun, Oct 5, 2025

About ACE Rental Cars: 8.0 /10

I booked a 2023 Toyota Camry (Standard/Mid-Size), but was actually given a Kia K4 (Compact). Initially, the staff said there were no Camrys available and tried to offer an old Subaru small SUV, which couldn't fit two suitcases. Only then did they switch to the Kia K4. The vehicle provided did not meet the expected model.

About QEEQ: 10.0 /10

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

1 days rental

Relevant Reviews on ACE Rental Cars Melbourne Airport

c.phillip

Australia

21-day rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Apr 10, 2020

“We will never use Ace car rentals again, it left a very bitter taste in our mouths.”

About ACE Rental Cars: 6.0 /10

The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??