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Live chat Email us Service Code: 1818584131
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Reviewed: Sun, Oct 5, 2025
About ACE Rental Cars: 8.0 /10
I booked a 2023 Toyota Camry (Standard/Mid-Size), but was actually given a Kia K4 (Compact). Initially, the staff said there were no Camrys available and tried to offer an old Subaru small SUV, which couldn't fit two suitcases. Only then did they switch to the Kia K4. The vehicle provided did not meet the expected model.
About QEEQ: 10.0 /10

Relevant Reviews on ACE Rental Cars Melbourne Airport

G.Semkuley

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Compact SUV | Nissan X-Trail or similar
Reviewed: Sat, Apr 5, 2025
“Easy process, good rental experience”
About ACE Rental Cars: 10.0 /10
Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.
About QEEQ: 10.0 /10

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

Wendy Yeo

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great experience!”
About ACE Rental Cars: 9.3 /10
Pick up and drop off was smooth. Car was in great condition. No pushy sale from staff, which was great, but staff simply just gave us car key without directing or gave instruction to the car location. We witnessed other staffs brought their customers to the car. Dissatisfied with this as we did not know where to get the car and had to get another employee to help us. Other than that, all was good.
About QEEQ: 10.0 /10
Easy and straight to the point booking. Drop price worked like magic! Love this function!
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TSanto Basnet

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Sat, Jun 22, 2019
About ACE Rental Cars: 9.7 /10
Alright
About QEEQ: 10.0 /10
I don’t know

K.Beh Chan

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jun 26, 2018
“Excellent”
About ACE Rental Cars: 8.2 /10
Like: Lovely city and suburb.
Dislike: Attitude of some locals towards Asians.

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