The new rental car building at LAX houses all major brands. After taking the shuttle and following the signs to the respective brand counter to complete the paperwork, you can go downstairs to the parking area to find your car.

Good attitude

Friendly and convenient

The reception staff were very friendly, but they were not very familiar with the QEEQ pickup order. We arrived slightly earlier than our scheduled time, and the quote given by the staff was significantly higher than our booking price. After pointing this out, they explained it was because we arrived early, and then made the correction. During this trip to the US and Canada, we rented cars three times, two of which were with AVIS. Both times we arrived slightly early and encountered the same situation. The US is a credit-based society; no one checks the car's condition when picking up or returning it, which we are not quite used to. Nevertheless, this mutual trust feels great.

The return process was quicker and simpler than I expected.