MEX Cancun airport Review: Pickup/Drop-off Excellent, Cleanliness Pleasant, Customer Service Poor......

M.Sabaa

Mexico

Reviewed: Mon, Jul 29, 2019

About MEX: 7.7 /10

The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive. Worst service

About QEEQ: 8.0 /10

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on MEX Cancun airport

Cynthia Clemens

Mexico

1 days rental

Reviewed: Thu, Feb 13, 2025

About MEX: 8.0 /10

Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.

About QEEQ: 10.0 /10

Hannah Laurie

Mexico

1 days rental

Reviewed: Mon, Feb 12, 2024

About MEX: 2.0 /10

About QEEQ: 10.0 /10

Janice Christy

Mexico

1 days rental

Reviewed: Mon, Mar 18, 2019

About MEX: 4.0 /10

About QEEQ: 8.0 /10

Y.Bin Selatha

Mexico

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Sat, Oct 5, 2019

“Good value but the staff insist to upsell insurance.”

About MEX: 10.0 /10

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.

About QEEQ: 10.0 /10

Mexico

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Thu, Apr 11, 2019

“Rude staff, patronising and unfriendly. Refused the insurance I had bought so had to spend £150”

About MEX: 4.0 /10

Waited over an hour. Refused our insurance so had to pay £150 or not be allowed to take the car

About QEEQ: 8.0 /10

Relevant Reviews on MEX Cancun airport

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