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Counter Staff forced purchase of full tank of gas

Reviewed: Mon, Jul 29, 2019
About Thrifty: 6.7 /10
The person at the counter insisted that I had to purchase a full tank of gas, and that it was part of the promotion of getting a Ford Fusion. Easyrentcars did not state that and it was not required, but when I told the staff person I would fill up myself, he insisted that he would have to give me a different car. I kept the Ford Fusion and signed the contract with the added cost of a full tank of gas. Then when I went to get the car at the garage, I asked them about the promotion that required me to purchase the gas, and they were totally dumbfounded. They redid the contract without the gas, but still ended up charging almost $20 more then the price quoted by Easyrentcars.com. i had them re-do the price when I returned it, but the whole process was an attempt by Thrifty to not honor the price that was quoted.
About QEEQ: 10.0 /10
The price quoted was the best, and I would recommend that you at least get a quote from here before booking.
Standard | Ford Fusion Saloon 2 Doors or similar

Relevant Reviews on Thrifty SAN FRANCISCO INTL AP

Zebulon Abraham

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Reviewed: Thu, Feb 20, 2025
About Thrifty: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Violet Trollpoe

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Reviewed: Sat, Oct 12, 2019
About Thrifty: 10.0 /10
Pickup and drop-off were very convenient, and the staff was very friendly and nice. Great value for the price.

Calvin Joan

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Reviewed: Wed, Sep 19, 2018
About Thrifty: 10.0 /10
It's okay
About QEEQ: 10.0 /10

Shirley James

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Reviewed: Mon, Feb 5, 2018
About Thrifty: 2.0 /10
1. Initially, the agent did not accept our Chinese driver's license with the translation (provided by ZuzuCar). After consulting with a supervisor, they finally allowed us to pick up the car but warned that this was a one-time exception. 2. When returning the car, the driver of the first (empty) shuttle refused to let us board, telling us to wait for the next one. The second shuttle took a long time to arrive, and the driver was more interested in chatting with local passengers, driving slowly, causing us to miss our flight. We were stuck at the airport for 24 hours. 3. We were given a full tank of gas and told to return the car with a full tank. A week later, we received a billing notice saying we prepaid $70 for a tank of gas?! We returned it with a full tank!!! Not booking with them again.
About QEEQ: 10.0 /10

Eileen Doherty

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Reviewed: Sun, Feb 3, 2019
About Thrifty: 2.0 /10
The reserved car was not available. I had to pay extra for an upgrade.

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