Very pleased with your services and your staff. Thank you and will visit again soon...

It's okay. They picked us up at the airport and took us to the car rental location promptly. Quick and efficient car collection and return, all done in a few minutes.

Car was very dirty. Milleage are very high around 160K It quite stressful to drive, No comfort at all. The steering you need to hold tight all the time otherwise it will bring you to hell.

When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15

One of the front tyres always looses air pressure below what is required. Have to pump air on the front tyres for any trip everyday

We couldn't understand the person who told us where to go & then couldn't understand her when she was picking us up...it wasn't clear that she was a shuttle & not dropping off our van. When we arrived at the rental car location, we had to wait 15-20 min for our car to be ready & then it turned out to be a huge box van (people mover) that looked like it had been in a more than a few accidents! I don't want to drive a wrecked car when we rent a car. I want something in good condition both inside & outside.