worst car rental ever. never use them ever

Y.Yuanfeng

New Zealand

Reviewed: Tue, Jul 30, 2019

About EZU: 2.7 /10

Car was in bad shape, seems like it could breakdown any moment, i believe the car was almost 10 years old. Exterior was covered with so many dings and dents it was a pain to look at. requested the counter staff to change to other vehicles but he claims it is not possible even thou there were plenty other vehicles outside that looks much more decent and newer. Counter staff mentioned that since i was covered under third party insurance company i shouldnt have to worry about them claiming against us, not sure if i am being charged yet as no information was made to me till date. NEVER EVER RENT FROM THEM.

About QEEQ: 8.0 /10

Should do a review of the rental companies that are listed on the platform, so as to ensure quality listings and companies that are not as honest.

EZU

Christchurch Airport(CHC)

Christchurch

New Zealand

Medium SUV | Toyota RAV4 or similar

1 days rental

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Sandy Piers

New Zealand

1 days rental

EZU

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Wed, Apr 25, 2018

About EZU: 10.0 /10

Picked up the car in the evening, hardly any queue, we were the second to last customer of the day.

About QEEQ: 10.0 /10

Spring Willard

New Zealand

1 days rental

EZU

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Sun, May 12, 2019

About EZU: 10.0 /10

Easy pickup and return

About QEEQ: 8.0 /10

Xavier Wright

New Zealand

1 days rental

EZU

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Thu, Nov 30, 2017

About EZU: 4.0 /10

The car rental process lacked standard procedures, and the quality needs improvement. The fact that the car was old was not indicated, leading to unmet expectations.

arwV8

New Zealand

1 days rental

Full Size | Toyota Camry Guaranteed model

EZU

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Mon, Dec 9, 2019

“Not as good as auckland, biased towards Chinese customers”

About EZU: 9.3 /10

The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.

About QEEQ: 10.0 /10

Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.