At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

Nothing particular to mention. it was quite quick and efficient, would definitely recommend this company for Lisbon Airport. Only negative point is to find the shuttle at the airport, but nothing else to mention

Like the previous rental, it was quick and efficient to rent with your company!

It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic. Should allow customers to drop off at airport.

Trop loin de l’aéroport et pas de navette proposée obligés de prendre le taxi

The car was great, but the company did not list a working phone number to reach them for pickup. After a lot of asking at the airport, I was lucky enough to find someone from another company who had it written down because, apparently, this is a very common complaint.

Very simple to book!