Dislike: I was told that cash is accepted at drop off counter, but then when I wanted to make cash payment over drop off counter, the staff told me only credit card is accepted.
Like: The staff at pick up is friendly but staff at drop off is not friendly. Dislike: I was told that cash is accepted at drop off counter, but then when I wanted to make cash payment over drop off counter, the staff told me only credit card is accepted.
Previously, including right after arriving in Australia, I rented a car from Europcar. They usually have European cars, and the quality is quite good. I never had any issues before, so I only checked the car body before renting and overlooked the rims. When returning the car, they claimed there were scratches on the rims that I caused. It was obvious that the marks were old damage, as even the tires had no scratches. Trusting them turned out to be a trap. The same thing happened again. The rental checklist only showed four damages, but upon inspection, I found damages on the rims and glass.
Good as always. Clean and reliable and flexible service.
About QEEQ:10.0/10
Much cheaper than other websites so we were skeptical at first but it worked out well and Europcar provided the car with no issues.
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Good
Dislike: I was told that cash is accepted at drop off counter, but then when I wanted to make cash payment over drop off counter, the staff told me only credit card is accepted.
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