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Live chat Email us Service Code: 2260914265
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Horrible.

Reviewed: Sat, Aug 3, 2019
About One Switch: 2.0 /10
What I should right about my experience, they are the worse and also make you pay more by showing all the different expenses and also doesn't give the car even if we denied it. So never ever going to rent a car from them nor recommend any one to do so. I can't comment or rate the experience in the car since I didn't used one. So give and option to chose service not received at all.
Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

H.Southgate

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 29, 2019
“best experience ever”
About One Switch: 10.0 /10
all set. I'll be back
About QEEQ: 10.0 /10

Gray

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 31, 2019
“Never again”
About One Switch: 6.3 /10
Not pleased with how this company do business. They left out keen information bout drop off and pick up on after hours. Customer service was horrible. Over all will not be doing business with them again.
About QEEQ: 10.0 /10
Easy renter cars was smooth. Very understandable and helpful

S.Cruz

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Medium SUV | Jeep Cherokee or similar
Reviewed: Wed, Jul 10, 2019
“Nightmare”
About One Switch: 3.3 /10
The vehicle was not as expected. I was told it would be either a Jeep Cherokee or something comparable and what I received was not comparable. The vehicle had clearly been in an accident as evidenced by the dents of the metal around the windshield (we were told by the agent that a previous driver had run into a barricade and shattered the front windshield and caused the dents). There were still small pieces of glass embedded in the steering column as well as on the floor board of the drivers side. There’s was a caution light that showed two vehicles colliding on the dash which was on the entire we had the vehicle. The vehicles tag was expired (noticed after we left the lot). The pick up location is off to the side in an extended parking location (unless you’re taken there by the bus from the airport good luck finding it). The rental space is a converted truck trailer that barely fits 4 people. There’s no waiting area and nowhere to sit down. The lot outside was pitch black and we had to examine our vehicle with a jumbo flashlight. The agent asks you to sign a screen prior to showing you what you’re signing. When I objected to this I was sneered at and told this was common practice to sign it and he would explain later. The fine print on the website lists the insurance carriers they accept (at least 8)as well as a need for a $3,000 hold on your credit card. When we arrived the list of accepted insurers was dwindled to 4 and a restriction indicated that insurance would not be accepted if you’re insured vehicle was older than 2016 (this was not listed on any fine print only once you arrived at the pick up location). When we returned the car we advised the agent about the expired tag and proceeded to look at the other vehicles in the lot. Out of 10-12 cars all but 3 had expired tags. Overall the rental experience was horrendous. I would not recommend this company at all. Unprofessional and in my opinion practicing predatory and unsafe rental practices.
About QEEQ: 8.0 /10
I would suggest better vetting procedures for the companies which you advertise and do business with. The negative rental experience quiet honestly would make me wary of seeking another rental thru this site.
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K.Moun

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Full Size | Toyota Camry or similar
Reviewed: Wed, May 8, 2019
“Worst experience ever!”
About One Switch: 2.0 /10
If the rating scale was 10 being great down to 0 being the worst then I would give an extremely large negative number to rate this company because it is the most awful and unprofessional company I have ever dealt with. In addition to this being a truly terrible experience I now have a fraudulent charge from here that my credit card company is disputing and taking care of. After that is resolved I am seeking further legal action against this company. I will make sure everyone I know and even people I don't know never ever use this company.

M.Stagner

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jan 22, 2019
“Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta”
About One Switch: 2.0 /10
Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.

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