The rental staff were really friendly and helpful.

The airport shuttle bus even made a short video, which was incredibly thoughtful and easy to find. However, the shuttle frequency wasn't as high as other rental companies, likely due to lower booking volume. Picking up the car was super smooth. I got the Mini I wanted, and surprisingly, it was a brand new car with only 5,000 kilometers on it. On this island known for tourism, renting such a new car felt like a real treat. Since this place is all about beach activities, it’s common practice to stop by a gas station before returning the car, spend a little change vacuuming out the sand, and maybe give the car a wash. This makes the return process quicker – respect goes both ways, after all.

They were nice but a little pushy about getting additional insurance coverage for "scratches" (even though I had bought complete coverage through AXA/ Easy Rent) but then our car (despite being in good overall condition) had scratches all over it. Made us a little paranoid and also made us wonder what they were doing with the $300 per scratch they claimed to collect if they weren't actually fixing the scratches?

I was impressed with the pick up office. Liked that it was clean and bright and all cars were inside. However I was charged extra for a diesel car which wasn’t quoted for. Easy place to find for drop off but no information re pick up. Lovely car.