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Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Reviewed: Thu, Aug 8, 2019
About Easirent: 4.0 /10
Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.
Compact | Ford Focus or similar

Relevant Reviews on Easirent Dublin Airport

Sabina Sinclair

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Reviewed: Tue, Oct 29, 2024
About Easirent: 10.0 /10
The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.
About QEEQ: 8.0 /10

Kevin

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Compact | Ford Focus or similar
Reviewed: Sun, Jul 28, 2019
About Easirent: 7.7 /10
Add drop off location to the rental agreement. We had to look it up on the internet.
About QEEQ: 8.0 /10

D.Ramsey

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Mini | Toyota Aygo or similar
Reviewed: Mon, Jun 10, 2019
“didn’t have cars when we arrived. we got lucky that we got a car.”
About Easirent: 6.0 /10
excellent service people trying to fix a problem with not enough cars.
About QEEQ: 10.0 /10
worked

C.Halligan

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Economy | Fiat 500l or similar
Reviewed: Mon, May 27, 2019
About Easirent: 8.7 /10
We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!

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Mini | Fiat 500 or similar
Reviewed: Tue, Feb 26, 2019
“See comments below”
About Easirent: 8.7 /10
Nothing was written to me explaining that I had to have 2 proofs of address. I was really annoying. I almost give up renting it. Please make sure you inform your costumers
About QEEQ: 10.0 /10

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