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Search for Routes Car Rentals in Chicago

Inconsistent

Reviewed: Fri, Aug 23, 2019
About Routes: 7.0 /10
We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.
About QEEQ: 10.0 /10
Smooth process, no issues!
Nissan Rogue image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

Devin Gunther

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Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jun 15, 2020
About Routes: 10.0 /10
We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
About QEEQ: 10.0 /10

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Large SUV | Dodge Durango or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Aug 10, 2019
“Great at start poor at drop off”
About Routes: 8.0 /10
Routes not on main car rental location where most other car rentals are from airport so you need wait for their shuttle to go get you after you call that takes kinda long time to arrive...was like 30 minutes. Process of getting car was fast , got car I wanted to get in good shape, staff was helpfull with finding damages on car so they dont try to trick you. When I was driving piece of plastic on doors fell off, I didnt do anything to damage car was clearly manufacturer thing , googled piece of plastic was about 30 USD (new) but when I was dropping off car I had to pay 500 USD ,even tho I paid 500 USD already at beggining and gonna get rest back after repair for damages I didnt cause or couldnt prevent. Hope repair wont be overpriced becouse I know you just clean it and put there piece of plastic ,I know becouse I work in Škoda and I know how those being put on (we use screws tho so this cant happen , here was just glue).
About QEEQ: 8.0 /10

Mohammad Siddiqui

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Economy | Toyota Yaris or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 16, 2019
“Unbelievable”
About Routes: 9.0 /10
Yes, I wish I could have the same deal and experience for my immediate trip.
About QEEQ: 10.0 /10
Yes, yes, yes...

Y.Ng

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Intermediate | Toyota Corolla or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Mar 21, 2019
“Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.”
About Routes: 8.0 /10
More polite counter staff would make a big difference.
About QEEQ: 8.0 /10

T.orourkel

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Compact SUV | Kia Sportage or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Sep 18, 2018
“great team, they where friendly, i know what i wanted and they did a g”
About Routes: 10.0 /10
Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx
Dislike: nothing they where great

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