Good overall experience

There was a bit of a queue at the counter, but they had four counters open. The guy who helped me was very nice, didn't try to upsell, and explained everything clearly. Just had to wait a bit long for the vehicle, about 20 minutes.

I initially didn't notice it was an electric vehicle until I reached the counter. Since they required the car to be fully charged upon return and I feared I wouldn't have time to charge it then, I switched to a gasoline car, which cost an additional $45 per day. The rental company was not well-prepared; there were no cars available in the lot, and we had to wait for over an hour for cars to be delivered.

Very satisfied

The service process was very organized. There was hardly any queue. The rental company recommended the EZPass in-state toll package, but it turned out to be unnecessary. We didn't travel that much, and part of it was out-of-state tolls not covered by the package. If you don't choose this package, you might actually spend less.

Good